Home Care Services

In Bromley and Orpington

Our Latest Reviews

5 Gold Stars

Mum was a service user for about 4 years. During her time with Day To Day Care, they always provided excellent service. They were caring, gentle but firm, compassionate, and an amazing support to the rest of the family. They were very reliable, and great at communicating very quickly any problems mum was having.

The office were easy to contact, and easy to talk to, as were supervisors. They always left things clean and tidy, and nothing ever seemed to be too much trouble. It was great to have carers who actually cared.

Mum loved ‘her girls’, and her face would light up when they arrived until very near the end, when she was totally bedbound, and had had enough.

After we lost mum, some of her girls attended the funeral, which the family took great comfort from.

June Johnson, Daughter of Client - March '23

Recommended on homecare.co.uk Stamp

5 Green Stars

When we realised that my mother needed care it was a daunting time for us. We had previously had a care company and were not happy with the level of care Mum received so we cancelled. But health issues took a bad turn.

So we contacted Day to Day Care, I have to say we received the best care, we had the review and care started straight away. My mum had a good relationship with the carers, they were all very caring, highly experienced and gave 100% to her, not only to her but also was there for the family.

Sadly, she went into a care home but I would recommend Day to Day Care.

KA, Son of Client - 24th March 2023

Recommended on homecare.co.uk Stamp

5 Green Stars

The whole service embodies the word ‘care’. It’s like having a member of your own family helping with whatever is needed. Whatever you need can be provided absolutely hassle free. I experienced social care with my dad some years ago and there is no comparison.

Carol W, Wife of Client - 11th April 2023

Recommended on homecare.co.uk Stamp

5 Green Stars

Having had two care agencies before, I was relieved to find Day to Day Care. The carers looked after my mum with care and compassion. Always on time, helping her shower and dress, then as she declined, calling out the district nurse, reporting problems to myself, feeding her and prompting her medication.  Caring for her cat also.

With the carers leaving notes on the app, I felt reassured Mum was safe and well. They looked after her coming in four times a day till the end with palliative care, and I am very thankful to the carers for everything. With them, we kept her home with her beloved cat where she wanted to be.

I would recommend Day to Day in Orpington for looking after your loved ones and for peace of mind.

Jenny PDaughter of Client - 16th February 2023
 

 

w

Talk to a Specialist Now

Benefit From Our Knowledge And Experience

Schedule a Home Visit Today

We Will Visit You To Discuss Your Care Needs And How We Can Help

View Our Homecare Guide

See What Services We Offer And Our Current Rates.

One of Bromley and Orpington’s Top Care Agencies

If you need care and support at home you want to be able to trust your chosen care agency. You want your care service at the right time using support workers you are comfortable with.  We have built our reputation as one of Bromley’s top care agencies by providing exactly this.

Established in 2003, we are an award-winning, privately owned, quality home care agency.  We provide high-quality domiciliary care services throughout Bromley and Orpington.  In 2015, and again in 2017, the leading review website homecare.co.uk named us as one of London’s top 10 home care agencies. You can read our latest reviews on our home care reviews page.

Our professional care management team knows how to deliver good domiciliary care. Drawing on many years of health and social care experience we will help you to plan your care package to make sure you get the exact care you need.

Your Personal Home Care Agency

From the moment you contact us you will know you’re in safe hands. We can usually arrange to meet with you in your home within twenty-four hours to carry out a full assessment of your care needs. This assessment is free and will enable us to draft your initial care plan.

Your care service can start almost immediately. It’s not unusual for new clients to contact us amidst a crisis looking for some urgent help.  We already have care assistants in teams delivering care throughout your area. All have been chosen to work for us because of their natural compassion and dependability.  Your care team will also include your Care Supervisor who is available for you to contact at any time. She will ensure that your care plan is up to date and reflects any changes in your care needs.

Responsive Care

Your support workers use mobile technology. This enables them to keep abreast of your current care requirements, health needs, and personal preferences. We encourage your input in day-to-day decisions about your care because it’s important that you have as much choice and keep as much control as possible. The decisions you make regarding your care plan are communicated back to the care management team for action before your next visit.

Your care management team will also check to make sure all the required tasks in the care plan have been completed, and to the required standard. Your loved ones can also access this information remotely on their own smart device so they can monitor the service you receive.

Reliable, Effective Care

Your support workers are vetted to make sure they are suitable for the home care worker role. They are fully trained to ensure they have the knowledge and skills required to deliver your care and support to a very high standard.  They will wear the appropriate protective equipment to deliver your service safely.

We know that continuity is a key requirement of good care.  You will have a regular care assistant who understands your individual requirements. A familiar face, who is also able to observe any changes in your condition that may warrant further attention.

Your regular carer will visit you at the agreed time. If your carer is delayed by more than fifteen minutes we will contact you and let you know. Similarly, if your regular carer is absent for any reason we will arrange a replacement and let you know. Ideally, this will be someone with whom you are already familiar.

As part of our quality assurance processes, we check the performance of your support staff on a regular basis. We also seek your input on the quality of your service, especially during the first few days. We always welcome your feedback at any time and we will use this to improve our service.

You’re In Control

We don’t charge you for cancelling any calls as long as you give 24 hours notice. Should you need to contact us for any reason you can do so on the same number both during and outside office hours.

Unlike some home care providers, we won’t ask you to commit to a minimum-term contract. If you are not happy with your service you are free to cancel at any time. In fact, if you let us know within twenty-four hours of your initial visit we will not charge you.

You or your designated billpayer will receive a weekly invoice from us. This can be received electronically by email or by regular post. You can settle your bill in a number of ways. Most people prefer to pay by bank transfer or direct debit but we can also accept payment by debit or credit card if you prefer.

Whether you are in need of personal care, specialist dementia care, home from hospital support, respite care, or just some home help or companionship we are able to provide you with a high quality in home care service as soon as you need it.

Contact us today and discover why we are Bromley’s most recommended Home Care agency.

We are registered with the Care Quality Commission.

Our Current Rates

15 minutes*    £12.82

30 minutes     £16.68

45 minutes     £20.52

60 minutes**  £24.37

* 15-minute calls are not suitable for administering personal care but are for 'check' and medication calls only.

**Visits of longer than 60 minutes are charged on a pro-rata basis at the 60-minute rate.

15 minutes*  £16.03

30 minutes   £20.84

45 minutes   £25.64

60 minutes** £30.46

* 15-minute calls are not suitable for administering personal care but are for 'check' and medication calls only.

**Visits of longer than 60 minutes are charged on a pro-rata basis at the 60-minute rate.

15 minutes*  £17.04

30 minutes   £22.17

45 minutes   £27.29

60 minutes** £32.42

*15-minute calls are not suitable for administering personal care but are for 'check' and medication calls only.

**Visits of longer than 60 minutes are charged on a pro-rata basis at the 60-minute rate.

15 minutes*  £19.23

30 minutes   £25.00

45 minutes   £30.78

60 minutes** £36.56

* 15-minute calls are not suitable for administering personal care but are for 'check' and medication calls only

**Visits of longer than 60 minutes are charged on a pro-rata basis at the 60-minute rate.

Discover the Cost of Your Home Care in Seconds with Our Free Calculator!

Home Care Cost Calculator PopUp Window

Simply Input Your Requirements and Our Calculator Will Generate An Accurate Estimate of Your Weekly Home Care Costs.

error: This content is protected!